FAQ

Here you will find some of the frequently asked questions that we get. 

 

PRODUCTS:

When/how often do you add new products?

We try to add new products frequently, at least once a month. We also create seasonal products for special times, such as Easter, Christmas and summertime! 

What do I do if I want to see a specific product in the shop?

We'd love to hear your requests! Please contact us at info@senshiki.com. We cannot guarantee that your ideas will appear in the shop, but we try to take customer feedback and ideas into consideration in the design process. 

 

SHIPPING:

Do you ship internationally?

Yes, we do! 

What are the prices for shipping? 

All shipping is completely free!

 

RETURNS AND REFUNDS:

What is your return policy? 

We accept back items bought within 30 days, and give you a full refund. The item must be unused and in the original packaging. 

 

CONTACT:

I have another question! How do I contact you?

We can always be reached on the e-mail address info@senshiki.com. We strive to reply to all e-mails within 24 hours.